Natural Color Variations
Teak is a natural product with a range of light to dark brown in color. Any color variances will eventually become regular when left outside. Untreated teak that is left out in the elements will weather, turning from amber to a lovely silvery-grey patina. Teak is a natural material, therefore from time to time, depending on its surroundings, black areas may appear. This is a result of a biological process that occurs naturally in the wood’s starches, moisture, and natural oils. As the teak matures, these black spots should progressively go away.
Return Policy
If you receive a defective item Homestead CedarWorks will, at its discretion and expense replace any parts that are found defective within 30 days of purchase. Please send us an email at info@homesteadsupplier.com with supporting pictures of the defective item or part. Our 30-day warranty covers the replacement of any defective item or part, it does not cover a refund of the purchase price for a return. In the event, the customer decides to cancel their order for a refund the customer will be responsible for returning the item to us and paying for shipping and necessary restocking fees.
Shipping: Once an order is placed, please allow 1 – 2 business days for processing. When a product has shipped, your tracking information will be emailed to you within 48 hours of shipping. The items may be sent via small courier or freight/LTL depending on the size of the shipment and its safety. In any case that your order will require a Large Truck Freight, please allow 5 to 12 business days for us to process it.
Important: When a large truck service is used to deliver an order, the carrier will contact you directly to schedule a delivery time. Delivery must be taken within 48 hours of initial contact otherwise storage fees will apply. Freight deliveries are scheduled on weekdays only. If you require lift-gate service, the shipping company can provide a lift-gate truck that will transport your packages, unassisted from the back deck of the truck to the curbside for a $95.00 fee.
